Groups and Tours

Please contact Emme in advance if you are planning to visit as part of a group or organised tour.

Access to Emme

Please make your way to Emme on foot from Gate Parking 2, following the on-site directions and access codes provided.

Beyond the parking area, bicycles, motorcycles, skateboards, and other personal mobility devices may not be used or brought onto the premises. Strollers and wheelchairs are welcome.

Prayer Space

A prayer space is available within the Museum. Please ask a member of Emme staff for details.

Clothing and Footwear

Please wear shoes or sandals when visiting the Museum. You may be asked to wear protective shoe covers when experiencing certain artworks.

Swimwear is not permitted. A cover-up or plain wrap can be provided if needed.

Some artworks incorporate water or mirrored surfaces. Cloth coverings are available on request.

Bags and Large Items

Suitcases, large backpacks, large umbrellas, long objects, and any other items that may obstruct movement through the Museum or the viewing of artworks must be left in a locker or at the cloakroom.

Bags and other belongings may be inspected before admission.

Before Your Visit: Light, Sound and Visibility

Some areas of the Museum have low lighting, and certain artworks may temporarily reduce visibility in the surrounding space.

Some artworks also feature flashing lights or loud sounds. If you have concerns about light or sound, please contact Emme before your visit or speak to a member of Emme staff on arrival.

Information for Pregnant Visitors

For safety reasons, visitors who are pregnant may not be able to experience certain artworks.

If you would like information about which artworks you can experience or assistance moving through the Museum, please contact Emme before your visit or speak to a member of Emme staff on arrival.

Wheelchairs, Stretchers and Strollers

Visitors using wheelchairs, stretchers, or strollers are welcome. Changes in floor level have been kept to a minimum throughout the Museum. However, some areas have limited passage widths and may not accommodate larger wheelchairs or stretchers.

There may be a wait before admission.

Assistance and Access

To help ensure a safe visit, some areas may require assistance from a companion or a member of Emme staff.

If you would like to confirm available routes or which artworks you can experience, please contact Emme before your visit.

Medical and Accessibility Needs

If you need to bring any items for medical or accessibility reasons, please let a member of Emme staff know on arrival.

Assistance Dogs

Assistance dogs are welcome in the Museum and must remain under their handler’s control at all times.

Items Not Permitted in the Museum

For the safety of our visitors and the protection of the artworks, hazardous materials and sources of ignition may not be brought into the Museum. This includes lighters and tobacco products. Smoking is permitted only in designated areas.

Food, plants, animals other than assistance dogs, and drinks without secure lids are also not permitted.

Emme staff may refuse any other item that could pose a risk to the artworks, the Museum, or those around you.

Any item not permitted in the Museum that is identified during a bag inspection will be held at reception during your visit.

Visitor Conduct

Please be mindful of the safety and experience of other visitors and Emme staff. Running, shouting, or other disruptive behaviour is not permitted.

Any conduct that places other visitors, Emme staff, the artworks, or the Museum at risk may result in intervention by Emme staff.

Protecting the Artworks and Spaces

Please do not touch the artworks, furnishings, lighting, or other Museum fixtures and equipment.

Conduct that may damage the artworks or Museum, obstruct walkways, or interfere with the experience of other visitors is not permitted.

Please follow all Museum signage and instructions from Emme staff. If an activity presents a safety concern or disrupts Museum operations, you may be asked to stop or leave the Museum.

If you damage an artwork, the Museum, or other Emme property, Emme may seek recovery of repair costs and other resulting losses, as permitted under applicable law.

Staff Privacy

Photographing, filming, or audio-recording Emme staff as the principal subject—or publishing their names, faces, voices, or other identifying information—requires prior permission from Emme.

CCTV

CCTV is in operation throughout the Museum for the safety of visitors and the protection of the artworks.

Mobile Phones and Sound

Please set mobile phones and other devices to silent mode, and avoid playing audio that may disturb other visitors.

Signs and Display Materials

Signs and other display materials may not be displayed or used inside the Museum without prior permission from Emme.

Smoking

Smoking, including the use of electronic cigarettes, is permitted only in the designated smoking area and is not permitted elsewhere inside the Museum or on its grounds.

Light-emitting Items

Light-emitting clothing, accessories, and similar items may interfere with the viewing of artworks. Please switch them off or refrain from using them inside the Museum.

Food and Drink

Food, including sweets, may not be consumed inside the Museum.

Drinks may be consumed only in designated areas.

Admission Conditions

Admission may be refused if a visitor’s condition makes it difficult for them or those around them to experience the Museum safely. This includes visitors who are unwell or heavily intoxicated.

Admission Conditions

Admission may be refused if a visitor’s condition makes it difficult for them or those around them to experience the Museum safely. This includes visitors who are unwell or heavily intoxicated.

After admission, Emme may ask a visitor to leave if it determines that these guidelines have been breached, a safety concern has arisen, or Museum operations are otherwise being disrupted.

Water and Toilets

Drinking water and toilets are available inside the Museum.

Media Photography and Filming

Photography and filming may take place inside the Museum by Emme or by authorised media and production teams. If you prefer not to appear in any photographs or footage, please let a member of Emme staff know.

Lost Property

Lost property will be held for one week, after which it will be disposed of.

Stored Items

Visitors remain responsible for all belongings placed in lockers or left at the cloakroom, including valuables.

Personal Property

Visitors are responsible for their personal belongings. To the extent permitted by applicable law, Emme is not responsible for items that are lost or stolen during a visit.

Injury, Loss or Damage

Any liability for injury, loss, damage, or other incidents arising during a visit to the Museum will be determined in accordance with applicable law.

General Principles

Emme welcomes visitors to photograph, film, sketch and otherwise record their visit, subject to these Guidelines and any specific restrictions applying to particular artworks or areas.
Unless otherwise stated, photographs, videos and other material created within the Museum may be used only for personal, non-commercial purposes. “Non-commercial” means use that is not intended to generate, support or promote commercial advantage, advertising, publicity, revenue or other financial benefit.
Visitors must respect the copyright, intellectual property rights, privacy and other rights relating to the artworks, their creators, other visitors and Emme staff.

Photography & Filming

Personal photography and filming using hand-held cameras, mobile phones and other permitted equipment are welcome except where otherwise indicated.
Visitors may share their visit through personal social-media accounts, provided that the use remains personal and non-commercial.
Commercial, professional, press, editorial, publishing, broadcasting, promotional, advertising, sponsored, branded, affiliate or monetised use requires prior written permission from Emme. This includes use by media and online publications, including those supported by advertising or other forms of revenue, as well as licensing or sale to third parties, merchandise, brand promotion, sponsored content, revenue-generating posts and paid affiliate links.
Fashion shoots, wedding, engagement, birthday, anniversary and other planned or organised photography or filming also require prior permission from Emme.
Drones, flashes, reflectors, external lighting, filming lights, external microphones and other professional production equipment are not permitted unless expressly authorised in advance.
Photography or filming may be restricted or prohibited for particular artworks or areas. Visitors must follow all relevant signage and instructions from Emme staff.
Photography, filming and equipment must not obstruct circulation, interfere with other visitors’ experience or disrupt Museum operations.
Visitors must respect the privacy of other visitors and Emme staff. Where children are the primary subject, visitors should photograph or film only children for whom they are responsible or for whom appropriate permission has been obtained.
Where permission is granted, Emme may require the proposed or final material to be submitted for review and written approval before publication, broadcast or release.

Copyright and Publication

Copyright and other intellectual property rights in artworks remain with the relevant artists and rights holders.
Permission to photograph or film within Emme does not grant any right to reproduce, publish, distribute, broadcast, commercialise, merchandise or otherwise exploit an artwork beyond the uses expressly permitted under these Guidelines. Separate permission from the relevant rights holder may be required.
When sharing photographs or videos of artworks, please credit the relevant copyright holder and identify Emme where appropriate.

Audio Recording and Portable Lighting

Except for normal ambient sound recorded as part of photography or filming, activities primarily intended to record audio require prior permission from Emme.
Torches, UV lights and other portable lighting devices may not be used for viewing, examining, photographing or filming artworks.

Staff Instructions and Breach

Emme staff may ask visitors about the purpose, nature or intended use of photography, filming or related activities and may require any activity or equipment that is inconsistent with these Guidelines to stop or cease being used.
If these Guidelines are breached, Emme may require the activity to stop and, depending on the nature and seriousness of the breach, may require the visitor to leave the Museum or refuse future admission.
Where photographs, videos or other content have been used without the required permission, Emme may take appropriate steps to seek their removal, suspension or restriction and may seek financial compensation, damages or any other remedy available in connection with the breach.

Entry to and use of Emme are subject to these Visitor Guidelines / Terms of Admission. By entering the Museum, visitors agree to observe these Terms and any additional instructions, notices or restrictions communicated by Emme.

Where a particular activity, including photography, filming or sketching, is permitted only subject to specific conditions, visitors may engage in that activity only if they accept and comply with those conditions.

Emme may refuse admission or require a visitor to leave if these Guidelines are breached, or where Emme considers this necessary for safety, the protection of artworks, or the proper operation of the Museum.

These Terms are governed by the laws of the Republic of Indonesia.

Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the competent courts of the Republic of Indonesia.

Photography Credits

Photographs used on the Emme website, in printed materials and within the Museum, including archival and earlier photographs of artworks, are credited to their respective photographers.
Selected photography credits:
Adi Widiantara, Adi Wiradharma, Asuka.Y, Keizo Kioku, Saiko Kodaka / DOM SPACE DESIGN

Creative Credits & Copyright

Artworks in the Museum and spatial concept: © Eugene Kangawa / EUGENE STUDIO
Architecture: Andra Matin
Courtesy of Emme

Sounds at Emme

Music played at Emme is selected primarily from music listened to by the creator during the making of the works. Music is used in accordance with applicable licensing requirements.
For music rights and licensing inquiries: Contact us

Image & Media Licensing

For image licensing, media use and related permissions: Contact us

Press & Commercial Use

For press, commercial, editorial, promotional or other permitted uses requiring prior approval: Contact us